Our Services


Besides our more traditional salvor services, Callan Salvage also offers various consulting services. As loss prevention experts, we can advise your risk management team on what actions or procedures will help you minimize loss before, during, and after a crisis. When a crisis strikes, we can provide timely and valuable input on proceeding. You rely on your accountant and attorney for expert advice and integrity in their respective fields — let us give you the benefit of our ability to expertly handle various crisis and loss situations. Think of us as your crisis experts — skilled, professional, and reputable.

Salvage Services for Any Situation

Callan Salvage and Appraisal offers comprehensive services designed to meet your every salvage need, from initial damage assessments to final liquidation of the salvaged stock. With more than five decades of salvage experience across various sites and situations, CSA is fully equipped to help insurer and insured recover from even catastrophic losses. We perform our services using what we call THE TEAM APPROACH. We effectively and efficiently execute our services in the six steps below.

Communication is Key

Effective teamwork depends on effective communication. Even the initial contact between the salvor and risk management personnel, insurer, and loss-site personnel can dramatically affect the success of the salvage situation and any insurance claim resolution. Our detailed procedures ensure the clear, complete, and timely sharing of all necessary information between the appropriate parties, helping minimize delays and eliminate confusion. Our communication with you is equally important and is something Callan Salvage places a premium on.

Site Stabilization

It is often critically important to act quickly following a loss event to minimize additional damage and improve the chances of a more significant recovery. Callan Salvage works closely with your risk management personnel and on-site representatives to speedily assess the situation and create a cost-effective plan for stabilizing the site and protecting your equipment, merchandise, or commodities.

Our services can include the coordination of restoring power or providing temporary temperature control, making a general initial clean-up of the site to improve access and safety, removing excess water and non-hazardous debris, and making temporary building repairs to secure the contents. We also have extensive experience working with various government agencies to facilitate the stabilization of the loss situation.

Transportation and Warehousing
If the site is severely damaged, removing the stock to another location may be advisable to be securely inventoried and salvaged. Based on the size of the loss, the risk of spoilage, the fragility and value of the items involved, and other factors, Callan Salvage will help you choose the most economically feasible solution for transporting and storing the stock.

Like all of our services, our stock removal, transportation, and warehousing solutions are tailored to fit your specific needs on a case-by-case basis.

Inventory Services

Virtually every insurance policy requires some sort of inventory following a damage or loss claim. Conducting a thorough, accurate inventory is often one of the most challenging parts of the entire salvage process, sometimes involving the salvor and the affected company and insurance adjusters, auditors, and CPAs. Callan Salvage’s first step in making an inventory is to prepare the stock by separating it into lots following a thorough site walk-through and discussion with on-site personnel. These individual lots may represent different types of merchandise, mark-ups, other site areas, or simply different degrees of damage. We can even arrange for product testing if you suspect contamination of apparently non-damaged stock. Regardless of the specific segregation methodology, all stock items must be accounted for, and the degree of damage they suffered, if any, documented. Subsequent inventory verification and valuation are also critical. Not only is the quantity of damaged merchandise relevant, but the valuation and supporting documentation are also very pertinent. If needed, we can obtain and verify the values of the damaged merchandise. In many loss situations, some merchandise is either missing or unrecognizable — destroyed by fire, washed away by flood, or stolen during or after the loss, for example. This “out-of-site” merchandise must also be accounted for by either 1) a close inspection of the site and interviews with employees or 2) a formal audit conducted by the salvor or, in some cases, a CPA. Callan Salvage’s extensive experience is invaluable in preparing stock for inventory, conducting the actual inventory, or working with a third-party auditor to reconstruct an accurate account of the site’s contents prior to the loss event.

Appraisal Services and Data Evaluation

Once the stock has been accurately inventoried and verified, Callan Salvage can evaluate the data and make accurate appraisals of the loss and damage the stock has incurred and the value of the salvaged items. As with conducting inventories, there are multiple methods of determining, documenting, and justifying the value of the loss. We’ll work closely with you to find the one best suited to your situation. To determine the salvaged stock’s value, we’ll consider several key factors, including the type and degree of damage and whether the affected stock comprises raw materials, work in progress, or finished goods. Based on our experience and research, we’ll also estimate the market for that specific type of stock.

Salvage Disposition

Developing and executing the best disposition strategy for your particular stock is essential to maximizing your recovery. That’s why Callan Salvage will thoroughly weigh all potential benefits — and risks — before recommending a course of action. Generally, CSA will either dispose of the salvage through methods and markets designed to bring in the best return possible or arrange for the insured to keep the salvage for a percentage of the damage. Our disposition may involve negotiating a quick sale to a specific salvage buyer, arranging for a sealed bid process among numerous potential buyers, or combining both. CSA will use our experience and industry knowledge to determine which disposition path suits your situation best. We can also evaluate the requirements of applicable brand and label agreements and adjust salvage disposition accordingly. That might include black-lining, label cutting or removal, salvage stamping, or even the supervised destruction of the stock. The salvaged stock may also be repackaged or re-boxed to protect branding further. If geographical restrictions apply, we can arrange for sale outside a specific area or region — even outside the country as we have an extensive worldwide buyer network.

Final Reporting and Extensive Documentation

Following any salvage project, Callan Salvage provides you with a comprehensive final report detailing and explaining the entire operation, from initial inspection to stock inventory to the salvage’s final disposition. The report also contains supporting material, including photographs, to present an accurate and thorough record of the loss event and its aftermath. That kind of detailed documentation of every facet of the salvage operation can be invaluable should you become embroiled in subsequent legal or insurance disputes concerning the incident.